Refund and Returns Policy of Yeezy Gap

Thank you for shopping at Yeezy Gap. We strive to ensure your satisfaction with every purchase. This Refund and Return Policy outlines the process for returning items and obtaining refunds.

Return Eligibility

To be eligible for a return, please ensure the following:

  1. Return Period: Items must be returned within 30 days from the date of purchase.
  2. Condition: Products should be unused, in their original packaging, and with all tags and labels attached.
  3. Proof of Purchase: A receipt or proof of purchase is required for all returns.

Non-Returnable Items

Certain items cannot be returned, including:

  1. Final Sale Items: Products marked as “final sale” are not eligible for returns.
  2. Personalized Products: Items that have been customized or personalized cannot be returned.

Return Process

To initiate a return:

  1. Contact Us: Email us at support@shopyeezygap.us with your order number and details of the item(s) you wish to return.
  2. Return Authorization: We will provide you with a return authorization and instructions for sending the item back to us.
  3. Shipping: Pack the item securely and ship it to the address provided in the return instructions. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

Refunds

Once we receive and inspect your returned item:

  1. Processing Time: Refunds will be processed within 7-10 business days.
  2. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect on your account, depending on your bank or payment provider.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at support@shopyeezygap.us. We will provide instructions for returning the item and will cover the cost of return shipping.

Contact Us

For any questions or concerns regarding our Refund and Return Policy, please contact us at:

Email: support@shopyeezygap.us

Thank you for choosing Yeezy Gap. We appreciate your business and are committed to providing excellent customer service.